Retail
Content, training, and technology for the retail industry
The retail industry is not only striving to meet financial goals, but they are also accountable for upholding a certain standard for environmental, health, safety, and sustainability.
Retailers have to balance the act of maintaining inventory of coveted products for the consumer, but also safeguarding employees from various safety and environmental factors. As retailers expand across multiple locations, there becomes an increased need to monitor the health of EHS performance and aggregate the data to make a company-wide assessment.
HSI is an optimal solution for the retail environment at any scale. As a turn-key solution accessible on a tablet or smartphone, HSI can be easily implemented across departments or various locations.
We know you
From Main Street to every street in every community, we know your names, we know your products, we know your services.
We understand the pace of your work, the regulatory requirements you are subject to, your workforce and your unique struggles.
At HSI, we know you because we work with your industry. Leaders in your space have given voice to the solutions we design to fit your industry.
Retail Training Videos
Today’s retail employees have more challenges than ever. They must represent your brand, provide customer service, handle rude and angry customers, and more.
In many cases, retail workers are still dealing with extra work from the pandemic with cleaning and sanitation responsibilities during a major labor shortage.
Our award-winning library of microlearning training videos can support your front-line workers with the skills they need today. Learn more about our employee training and development solutions.
Check out these retail training resources:
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Safety Training - Hundreds of courses. On demand. From anywhere.
Join the tidal wave of organizations rapidly shifting to online training. It’s safer, smarter, and more efficient. HSI supports every level of critical workforce development, with online courses for safety, compliance, soft-skills, emergency care, and craft trades.
Learn more about safety training
Track all activities
Imagine a dashboard displaying any level of status for you, your team, and senior leaders.
View current and historic training records for each employee; the status of incidents; completed or incomplete processes, inspections and engage anyone in your organization from senior leaders to hourly employees.
Paper trails and providing data for your due diligence is our specialty, whether for your leadership; a board of directors; an accreditation entity; insurance company; broker, or auditor we have your back.
Learn more about our compliance and safety software
Retail active shooter training — includes response techniques and emergency bleeding control skills
When violence occurs, seconds count, and you can't always wait for EMS to arrive. HSI’s Active Violence Emergency Response Training (AVERT) teaches your staff how to react in the event of an active shooter situation. The program includes blended training on:
- How to recognize warning signs of potential violence
- Effective responses in an active shooter situation
- Life-saving emergency bleeding control skills
Developed by law enforcement and healthcare experts, AVERT empowers people to become immediate responders—and potentially save lives—if an active shooter situation occurs.
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Nationally recognized CPR, AED, and first aid training
HSI CPR, AED, and first aid training programs are designed for individuals and organizations to obtain full certification and meet regulatory requirements. Delivered using in-person, remote, or blended learning, HSI instructors combine their expertise with engaging videos, skill guides, and presentations to deliver classes.
HSI is a nationally approved and accredited training organization, and our CPR, AED, and first aid certification programs are backed by outstanding customer service and technical support.
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Training and emergency supplies – AEDs, bleeding control kits, CPR manikins, and more
HSI has everything you need to improve safety at your retail locations and to provide a comprehensive, hands-on training experience. We ship training and emergency supplies such as AEDs, CPR manikins, bleeding control kits, first aid sets, and other accessories anywhere in the country.
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Additional Resources
- Employee Training Buyer's Guide
- How to Deal with Rude and Upset Customers
- A Comprehensive Guide to Building Customer Service Training Programs
